I had such a great experience! The breakfast area was super clean, though it could use an update, and the gift shop had fun Michigan souvenirs. The room itself was comfortable, which made our stay enjoyable and stress-free. I’d absolutely come back again!

we stayed in a concierge level room and loved the private lounge with breakfast exclusive to our floor. the dining options were fantastic, especially brick and brine during restaurant week. we also enjoyed the seating areas throughout the hotel for relaxing chats. plus, there's convenient parking right across the street!

strongly recommend

Can recommend for a mini-break over the weekend

Clean room, comfy bed, with a nice bar/lounge area and a convenient free shuttle from the airport, making our stay enjoyable and hassle-free.

I loved the private lounge and exclusive breakfast! A real gem! 🥐 The only downside was the mattress could have been more comfortable. Overall, a fantastic stay with good amenities.

perfect location for downtown fun and a relaxing overnight stay with easy checkout via text

Excellent service, clean accommodations.

The concierge level room provided access to a private lounge with a delightful breakfast selection. The outdoor seating options around the hotel created a cozy atmosphere for chatting.

Noise from the street was a bit disruptive at times.

The staff at Radisson were exceptionally hospitable and attentive throughout my stay. The check-in and checkout processes were seamless, allowing me to focus on my business conference rather than logistics. The room was clean and well-maintained, meeting all my needs promptly. I particularly appreciated the convenience of texting for checkout, which saved time. The on-site dining options were also good, and the overall atmosphere conducive to work and relaxation.

None experienced during this stay.

This hotel suits me perfectly with great amenities like free wi-fi, a fitness center, and an indoor swimming pool. I still remember how the staff helped me recover my forgotten earphones on my first stay. I highly recommend it!

Had a fantastic time with friends! We enjoyed the on-site athletic club and caught a great show at the nearby venue. The lounge on the 9th floor is a must-visit for free breakfast and evening snacks! Jess, the bartender, was amazing.

We did face an issue with our room not being cleaned, which was frustrating after paying a good amount. It took a while to get some resolution, and I felt disappointed about the service aspect during our stay.

ideal spot for walking to parks and museums

I loved how we were just a few steps away from Bronson Park and only a quick walk to the Kalamazoo Valley Museum, which made our weekend strolls so enjoyable and convenient.

a truly wonderful staff makes it a fantastic experience despite room size

Wonderful dining options and attentive service.

This hotel suits me perfectly! With great wi-fi, a lovely bar/lounge area, and a fantastic fitness center, I have everything I need. The staff even helped me find a forgotten hairbrush during my first stay. Highly recommended!

staying at radisson was a delight! our concierge level room gave us access to a private lounge with breakfast just for our floor, which was a nice touch. we loved the dining options too—brick and brine was amazing during restaurant week, and old burdick next door had a unique vibe. with a starbucks downstairs, mornings were convenient!

do recommend

I stayed in a Queen Room with Two Queen Beds for 2 nights. The room was clean and comfy. Beds were super nice, and I slept really well. The decor was pleasant, which added to the overall vibe. However, the walls felt a bit thin since I could hear noise from the hallway pretty easily. Overall, a decent stay, but could use better soundproofing.

Solid location right at the heart of downtown, putting you within a short stroll to plenty of dining and shopping options. The heated connected parking structure is a big plus during cold or rainy days, keeping you dry and comfortable as you navigate between the car and hotel.

Room temperature control left much to be desired. even with the thermostat set, the air didn't seem to get cooler than 70°F, making for an uncomfortable night on a warm evening. Valet parking charges were steep at $30, yet vacant when we were ready to leave, leading to confusion and us opting for a different place altogether. With high room rates, I expected better room quality and temperature management, yet it felt like the amenities didn’t match the price point.